GWC Helpdesk
Contact UsThe Global WASH Cluster (GWC) has developed a training pathway for water, sanitation and hygiene (WASH) Cluster partners and coordination staff. This training pathway includes the following e-learning and face-to-face courses, most of them available in UNICEF AGORA’s catalogue.
Partners' briefing on humanitarian WASH coordination
Residential briefing (1.5 days/7 hours). This briefing package aims to improve water, sanitation and hygiene (WASH) partners’ participation in cluster activities and the knowledge of cluster outputs. It focuses on presenting the cluster’s objective and outputs (strategic orientation, harmonized technical standard and methodologies, online document repository, specific tools and template used in country), and aims to inform partners about the inputs they are expected to provide (input to monitoring framework, participation in cluster event and working groups)
Training material available on AGORA (for facilitators only)
Two 40-minute videos on AGORA
Introduction to Humanitarian WASH Coordination
Two-hour online training providing background information on water, sanitation and hygiene (WASH) Cluster coordination. For WASH partners and UNICEF staff.
E-learning course available on AGORA
WASH Coordination Induction
Two-day e-learning. Provides essential information and tools to coordinate the WASH Cluster. Based on the GWC Coordination Tool Kit. For WASH partners or new UNICEF WASH staff fulfilling a WASH coordination role.
E-learning course available on AGORA
WASH Operational Coordination and Leadership training (WOCL)
Three-day residential or online training providing operational tools and behavioural skills to lead on WASH coordination.
Residential training overview available on AGORA in French and English
GWC Information Management Training
Five-day residential training to provide Information Management Officers with advanced skills to support information management for WASH coordination platforms during emergencies.
Residential training overview available on AGORA
GWC Coordinated WASH assessment process training
Ten-hour e-learning or three half-day residential or facilitated online training to provide WASH coordination platform staff with advanced skills to support coordinated WASH assessment process at the national and subnational level during emergencies.
E-learning available on AGORA
Residential training overview on AGORA
Market-Based Programming for WASH in Emergency
Five-day residential or four-week hybrid training. Build the capacity of WASH practitioners and sector coordinators to use market-based approaches (including cash transfer) to achieve WASH outcomes.
The Global WASH Cluster (GWC) coaching programme works in complementarity with the other capacity-development and learning modalities, such as training courses and on-the-job training. Coaching can be requested or offered to any member of the water, sanitation and hygiene (WASH) coordination team in need of specific support on identified areas of improvement. Coaching can be related to soft skills or behavioural competencies such as development trust, reaching consensus, managing conflict, negotiation, and so on, as well as functional competencies.
The programme uses the GROW model (goals, reality, options, will) as a tool. The GWC will provide tailored coaching or identify suitable coaches for interested members of the WASH coordination team. Coaching can be offered to and requested by members of the WASH coordination team at the national or subnational level.
As a first step, interested candidates should carry out an National Cluster Coordinator self-assessment or Information Management Officer self-assessment. Once complete, please contact the GWC by email at gwchelp@unicef.org to request inclusion to the coaching programme.
The Global WASH Cluster (GWC) on-the-job training programme complements its other capacity-development and learning modalities, such as training courses and coaching. It targets primarily new Cluster Coordinators or Information Management Officers, and it can also be adapted to members of water, sanitation and hygiene (WASH) coordination teams dealing with complex situations.
Please contact the GWC by email at gwchelp@unicef.org to request inclusion to the on-the-job training.
1-2 days E-learning. Provide essential information and tools to coordinate WASH Cluster. Based on GWC Coordination Tool Kit. For WASH partners or new UNICEF WASH staff fulfilling a WASH coordination role.
E-learning course available on AGORA.
5 days of residential training providing operational tools and skills for WASH coordination.
Training material for facilitators is available on AGORA.
5 days of residential training to strengthen the skills for leading humanitarian WASH coordination platform. For expert-level Humanitarian WASH cluster/sector coordinators.
Training material for facilitators available on AGORA.
11 days residential training of trainers on both WOC and L&C. Aimed at international consultants & UNICEF senior WASH staff.
Training material for facilitators available on AGORA.
5 days of residential training to provide Information Management Officers with advanced skills to support information management for WASH coordination platforms during emergencies.
Training material for facilitators is available on AGORA.
10 hours of e-learning to provide WASH coordination platform staff with advanced skills to support coordinated WASH assessment process at a national and sub-national level during emergencies.
E-learning soon available on AGORA.
Training material for facilitators available on Google drive– Access here.
40-min video available on Agora here.
5 days residential training. Build the capacity of WASH practitioners and sector coordinators to use market-based approaches (including cash transfer) to achieve WASH outcomes.
Training material for facilitators available on AGORA.
Understand the progression of an outbreak, and monitor & evaluate WASH response.
1 ½ day (7 hours) residential briefing. This briefing package aims at improving WASH partners' participation to cluster activities and knowledge of cluster outputs. It focuses on presenting the cluster’s objective and outputs (strategic orientation, harmonized technical standard, and methodologies, online document repository, specific tools and template used in-country), and inform partners about the inputs they are expected to provide (input to monitoring framework, participation in cluster event and working groups).